Shipping Policy
Shipping Policy
Every truck cap, tonneau and accessory we sell is packed tight, tracked closely, and driven straight to your door — anywhere in Canada.
We Ship Right Across Canada
From Vancouver Island to Newfoundland, we deliver truck caps, tonneau covers and accessories to all 10 provinces and all 3 territories. We currently ship within Canada only — we are not able to ship to the United States or any other country at this time.
Your Order's Route, Start To Finish
Here's exactly what happens after you hit "Order" — follow the checkpoints below.
Processing Time
Orders are checked for stock, quality-inspected and securely crated before they leave our warehouse. Most orders are processed within 1–3 business days. You'll get an email as soon as your order ships, along with your tracking details.
Shipping Methods & Carriers
How your order travels depends on its size:
Small Parts & Accessories
Shipped by parcel courier (Canada Post, Purolator, Canpar or similar) directly to your door.
Truck Caps & Tonneau Covers
Shipped by LTL freight on a pallet or crate. Standard delivery is curbside; liftgate service is available for locations without a loading dock.
Shipping Costs
Shipping is calculated automatically at checkout based on the weight, dimensions and destination of your order — you'll always see the total cost before you pay. Keep an eye on our homepage for occasional free-shipping promotions.
Delivery Timeframes
Estimated transit time once your order ships:
| Region | Estimated Transit Time |
|---|---|
| British Columbia, Alberta, Saskatchewan, Manitoba | 2–5 business days |
| Ontario & Quebec | 3–6 business days |
| New Brunswick, Nova Scotia, PEI, Newfoundland & Labrador | 5–8 business days |
| Yukon, NWT, Nunavut & remote postal codes | 7–14 business days, surcharges may apply |
These are estimates, not guarantees. Weather, road conditions and carrier delays can affect delivery.
Order Tracking
Once your order ships, you'll receive a tracking number by email. Parcel orders can be tracked directly with the courier; freight orders are tracked through the trucking company and our team will follow up if the ETA changes.
Receiving & Inspecting Your Shipment
Freight shipments should be inspected before you sign the delivery slip. Check the crate or pallet for visible damage, note anything unusual directly on the delivery paperwork, and take photos if you spot an issue.
Important: signing for a delivery as "received in good condition" can affect our ability to file a damage claim on your behalf, so please take a moment to inspect before you sign.
Damaged, Lost or Missing Shipments
If your order arrives damaged, or doesn't arrive at all, contact us within 48 hours of delivery (or of the expected delivery date) with your order number and photos of any damage. We'll open a claim with the carrier and arrange a replacement or refund.
Address & Delivery Issues
Double-Check Your Address
Please make sure your shipping address is complete and correct at checkout. We're not able to reroute freight once it has left the warehouse, and incorrect addresses may result in redelivery fees.
Missed Freight Deliveries
Freight carriers will call ahead to book a delivery window. If nobody is available to receive the shipment, a redelivery or storage fee charged by the carrier may apply.
Remote & Residential Surcharges
Some rural, residential or remote addresses may carry a carrier surcharge. This is calculated automatically and shown before you complete checkout.
Local Pickup
Prefer to skip shipping altogether? Give us a call and we can arrange pickup from our Winnipeg location.
Shipping Questions
Not at this time — we currently ship within Canada only, to all provinces and territories.
Yes. Give us a call to arrange a pickup time at our Winnipeg location and we'll waive the shipping cost.
The freight carrier will call to schedule a delivery window ahead of time. If the delivery is missed, a redelivery or storage fee set by the carrier may apply.
Absolutely — call or message us with your postal code and the cap or cover you're interested in, and we'll get you an estimate.