Shipping Policy
Packed Tight, Tracked Closely, Delivered Nationwide
Every truck cap, tonneau, and accessory we sell ships straight to your door — anywhere in the United States.
We Ship Right Across The United States
From El Paso, we deliver truck caps, tonneau covers, and accessories to all 50 states — coast to coast. Orders over $799 qualify for free delivery, often arriving as soon as the next business day depending on your location and the item's size.
Your Order's Route, Start To Finish
Here's exactly what happens after you place your order.
Processing Time
Orders are checked for stock, quality-inspected, and securely packed before they leave our warehouse. Most orders are processed within 1–3 business days. You'll get an email as soon as your order ships, along with tracking details.
Shipping Methods & Carriers
How your order travels depends on its size:
Small Parts & Accessories
Shipped by parcel courier (UPS, FedEx, or similar) directly to your door.
Truck Caps & Tonneau Covers
Shipped by LTL freight on a pallet or crate. Standard delivery is curbside; liftgate service is available for locations without a loading dock.
Shipping Costs
Shipping is calculated automatically at checkout based on the weight, dimensions, and destination of your order — you'll always see the total cost before you pay. Orders over $799 ship free.
Delivery Timeframes
Estimated transit time once your order ships:
| Region | Estimated Transit Time |
|---|---|
| Texas, New Mexico, Arizona | 1–3 business days |
| West Coast & Mountain States | 2–5 business days |
| Midwest & South | 3–6 business days |
| Northeast & East Coast | 4–7 business days |
| Alaska, Hawaii & remote ZIP codes | 7–14 business days, surcharges may apply |
These are estimates, not guarantees. Weather, road conditions, and carrier delays can affect delivery.
Order Tracking
Once your order ships, you'll receive a tracking number by email. Parcel orders can be tracked directly with the courier; freight orders are tracked through the trucking company, and our team will follow up if the ETA changes. You can also check status any time on our Track Your Order page.
Receiving & Inspecting Your Shipment
Freight shipments should be inspected before you sign the delivery slip. Check the crate or pallet for visible damage, note anything unusual directly on the delivery paperwork, and take photos if you spot an issue.
Damaged, Lost, Or Missing Shipments
If your order arrives damaged, or doesn't arrive at all, contact us within 48 hours of delivery (or of the expected delivery date) with your order number and photos of any damage. We'll open a claim with the carrier and arrange a replacement or refund.
Address & Delivery Details
Double-Check Your Address
Please make sure your shipping address is complete and correct at checkout. We're not able to reroute freight once it has left the warehouse, and incorrect addresses may result in redelivery fees.
Missed Freight Deliveries
Freight carriers will call ahead to book a delivery window. If nobody is available to receive the shipment, a redelivery or storage fee charged by the carrier may apply.
Remote & Residential Surcharges
Some rural, residential, or remote addresses may carry a carrier surcharge. This is calculated automatically and shown before you complete checkout.
Local Pickup
Prefer to skip shipping altogether? Give us a call and we can arrange pickup from our El Paso, TX location.
Shipping Questions
Do you ship outside the United States?
Not at this time — we currently ship within the United States only, to all 50 states.
Can I pick up my order instead of having it shipped?
Yes. Give us a call to arrange a pickup time at our El Paso, TX location and we'll waive the shipping cost.
What happens if I'm not home for a freight delivery?
The freight carrier will call to schedule a delivery window ahead of time. If the delivery is missed, a redelivery or storage fee set by the carrier may apply.
Can I get a shipping quote before I order?
Absolutely — call us with your ZIP code and the cap or cover you're interested in, and we'll get you an estimate.
Questions About Shipping?
Call us and our team will walk you through delivery times, freight options, or a pickup at our El Paso, TX location.