Privacy Policy

Used Truck Caps · Legal

Privacy Policy

We build truck caps that keep your gear locked down and dry. We handle your personal information the same way — secured, clearly labelled, and never handed off without reason.

Effective date: July 2, 2026 Applies to: usedtruckscaps.com Ships to: Canada only
§ 01

What We Collect

Name, contact info, shipping address, order and payment details.

§ 02

Why We Collect It

To process orders, arrange delivery, and support your purchase.

§ 03

Who Sees It

Our team, our payment processor, and our Canadian couriers only.

§ 04

Your Control

Access, correct, or delete your data any time — just reach out.

§ 01

Information We Collect

COLLECTED AT
— Checkout
— Contact form
— Newsletter signup
— Site browsing

When you shop with Used Truck Caps, request a quote, or contact us about a fit for your truck, we collect only what we need to get your cap built, ordered, and delivered.

Contact Details
Name, email address, phone number, shipping and billing address.
Order Details
Truck make, model, year and bed size, items purchased, order value, and order history.
Payment Info
Processed securely by our payment processor. We do not store full credit card numbers on our servers.
Device & Usage
IP address, browser type, pages viewed, and referring site, collected automatically via cookies and analytics.
Communications
Messages you send us by phone, email, or contact form, so we can follow up on your inquiry.
§ 02

How We Use Your Information

PURPOSE
— Fulfillment
— Support
— Fit accuracy
— Marketing (opt-in)

We use your information strictly to run the store and take care of you as a customer:

  • Process and ship your order, and confirm the correct cap fits your specific truck make, model, year and bed size.
  • Communicate with you about order status, delivery updates, and any issues with your purchase.
  • Respond to questions sent through our contact form, phone, or email.
  • Send you deal alerts and new arrivals — only if you've opted in to our newsletter, and you can unsubscribe any time.
  • Improve our site, catalogue, and vehicle fit-guide based on browsing and purchase patterns.
  • Detect and prevent fraud, and meet our legal and tax obligations as a Canadian retailer.
§ 03

Cookies & Tracking

TECH
— Session cookies
— Analytics
— Cart memory

Like most online stores, we use cookies and similar technologies to keep your cart working across pages, remember your vehicle selection in the fit-finder, and understand how shoppers use the site.

  • Essential cookies keep your shopping cart and checkout working correctly.
  • Analytics cookies (such as Google Analytics) help us see which products and pages are most useful, so we can keep the site running smoothly.
  • You can disable cookies in your browser settings at any time; some parts of checkout may not work properly without them.
§ 04

How We Share Information

WE DO NOT
SELL YOUR
PERSONAL
DATA

We never sell your personal information. We only share what's needed to get your truck cap to your door:

  • Payment processors — to securely process your payment.
  • Delivery & courier partners — to ship your order within Canada.
  • Service providers — website hosting, email, and analytics tools that help us run usedtruckscaps.com.
  • Legal requirements — if required by Canadian law, court order, or to protect our rights and the safety of our customers.
🍁

Proudly Canadian — Delivery Within Canada Only

Used Truck Caps operates and ships exclusively within Canada. Your data is handled in accordance with Canadian privacy law (PIPEDA), and we do not currently sell to or deliver outside of Canada.

§ 05

Data Security

SAFEGUARDS
— Encryption
— Access limits
— Secure hosting

We treat your information the way we'd want a supplier to treat ours: locked down and only accessible to the people who need it.

  • Our site uses SSL encryption to protect data in transit during checkout.
  • Payment details are handled by PCI-compliant payment processors — we never see or store your full card number.
  • Access to customer data is limited to staff who need it to fulfill your order or answer your questions.
  • No method of transmission over the internet is 100% secure, but we work to use commercially acceptable means to protect your information.
§ 06

Your Privacy Rights

UNDER
PIPEDA
(CANADA)

As a Canadian business, we follow the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to:

Access

Request a copy of the personal information we hold about you.

Correct

Ask us to fix inaccurate or outdated information on your account.

Withdraw Consent

Opt out of marketing emails or withdraw consent for non-essential data use.

Delete

Request deletion of your personal data, subject to legal record-keeping requirements.

§ 07

Children's Privacy & Policy Updates

NOTES
— Age 18+
— Policy reviews

Children's Privacy: Our products and website are intended for adults purchasing vehicle accessories. We do not knowingly collect personal information from children under 13.

Changes to This Policy: We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Effective date" at the top of this page will always show the latest revision. We encourage you to review this page periodically.

Questions About Your Privacy?

Reach out any time — our team in Winnipeg is happy to walk you through exactly how your information is used.

📞 Call +1 778-404-0764 ✉ Sales@usedtruckscaps.com
🏢 Used Truck Caps — Winnipeg, MB, Canada 🚚 Delivery: Canada only 🌐 usedtruckscaps.com

© 2026 Used Truck Caps. All Rights Reserved. This Privacy Policy applies to usedtruckscaps.com and our Canadian retail operations.